Trilla International Inc. (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use our website https://flytrilla.com and our mobile application (together, the “Site”), as well as our related products and services (the “Services”).

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy and consent to our collection and use of your information as described herein. We collect two types of information:

1. Personal Information, which identifies you as an individual, such as your name, email address, and account details, and
2. Non-Personal Information, which does not identify you, including browser type, device information, and aggregated usage data. You may provide us Personal Information when you create an account, contact us, subscribe to newsletters, or use interactive features.

This may include your name, email address, username, password, and any additional information you voluntarily submit. When you use our Services, we also automatically collect information including your IP address and approximate location, device type, operating system, browser type, date, time and duration of visits, pages visited, clicks, scrolling, interactions, referring and exit URLs, login preferences, and search queries using cookies and similar tracking technologies. We use your information to provide, operate, and improve our Services, personalize your experience, communicate with you (including support and marketing emails), send security alerts and policy updates, monitor site performance, and prevent fraud and maintain security.

We do not sell or rent your Personal Information to third parties. We may share your information with trusted service providers who act on our behalf and are contractually obligated to use your information only as directed by us, to comply with legal obligations, law enforcement requests, or to protect our rights, users, and the public, and in connection with a merger, acquisition, or sale of assets, in which case we will notify you before your information is transferred and becomes subject to a different privacy policy.

We may share Non-Personal Information in aggregated or anonymized form with partners, advertisers, or analytics providers. We retain your Personal Information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements, and you may request deletion of your data at any time by contacting us at info@flytrilla.com.

You may access, correct, or delete your Personal Information by contacting us and you can opt out of marketing emails at any time by using the unsubscribe link in those emails, though you will still receive transactional or service-related communications. Our Services are not intended for individuals under the age of 13 and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected such information, we will delete it immediately and you may contact us if you believe we may have collected information from a child under 13.

We use cookies and tracking technologies to improve your experience, analyze site traffic, and deliver relevant content, and you can manage your cookie preferences through your browser settings. We take reasonable administrative, technical, and physical measures to protect your information, including SSL encryption, firewalls, and password protections, but no system is completely secure and by using our Services you acknowledge the inherent risks of internet data transmission. Our Site may contain links to third-party websites and applications for which we are not responsible, and we encourage you to review their privacy policies before providing them with your information.

If you are using our Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories and specific pieces of Personal Information we have collected, the right to request deletion of Personal Information, and the right to opt out of the sale of Personal Information (though we do not sell it), and such requests can be submitted to info@flytrilla.com.

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your Personal Information, the right to object to processing, the right to data portability, the right to withdraw consent, and the right to lodge a complaint with your local data protection authority, and you can contact us to exercise these rights. We may update this Privacy Policy from time to time and will notify you of significant changes via email or by placing a prominent notice on our Site at least 30 days before they take effect, while non-material changes will take effect immediately upon posting, and we encourage you to review this policy periodically.

For any questions, requests, or concerns about this Privacy Policy, you may contact Trilla International Inc. at info@flytrilla.com.